Privacy Policy

Personal Identity Information

Information that can directly or indirectly identify a specific natural person, including: name, country/region, contact phone number, enterprise name, email address, information source, contact address, product procurement and cooperation demands, user device and browser information (including IP address), and browsing behavior data collected via lightweight technologies such as Cookies. If you submit any third-party personal information to us or our service partners, you represent that you have obtained legitimate authorization from such third parties and consent to our processing of such information in accordance with this Statement.

Communication & Service Information

To efficiently support product inquiries, technical services, after-sales handling and business cooperation, we may retain communication records, call contents, feedback and solutions when you communicate with our customer service or sales team, or when we conduct follow-up service visits. Such data is used to track service progress, optimize service experience and maintain service records.

General Anonymous Information

This refers to anonymized and aggregated data that cannot be linked to or identify a specific user. We mainly rely on such data to optimize website operation, iterate product functions and count service usage, providing data support for product upgrade and service improvement.

1. Official Website

We collect information you actively submit when applying for product trials, scheduling demo presentations, submitting online inquiries, subscribing to newsletters, downloading product documents or registering software services.

2. Offline Channels

We collect relevant contact information when you attend our offline seminars, product launches, investment events, or communicate via phone and in-person meetings.

3. Voluntary Submission

You may voluntarily provide auxiliary information such as preference settings, preferred communication methods and location. Such information cannot identify you when not combined with personal identity data.

4. Legitimate Third-Party Sources

To precisely match user demands and optimize service and marketing experience, we may obtain public and compliant user information from public databases, authorized marketing partners and compliant social platforms.

5. Automatic Device Collection

When you visit our website or use our services, your device and browser automatically upload basic device data including device model, OS version, screen resolution, browser type & version, device language and MAC address. We use IP address to analyze website traffic, troubleshoot server faults and guarantee platform stability.

6. Lightweight Tracking Technologies

Our website uses Cookies to record browsing preferences, improve access experience and enable core functions. It respects browser "Do Not Track" and similar privacy settings.

7. Aggregated Statistical Analysis

We anonymize and aggregate user data for statistical analysis without individual identification, supporting industry research and service optimization.

1. Respond promptly to your inquiries, cooperation and service requests, send product materials, industry news and service proposals, and handle after-sales matters;

2. Send official notices on platform rules, service terms, updates to this Privacy Statement and website operations;

3. Send product updates, promotions and relevant industry information via email or SMS, subject to legal requirements and your consent;

4. Customize website content, product recommendations and service experience based on your browsing and usage preferences;

5. Support compliant business operation and optimization, including data statistics, risk review and fraud control, R&D, product iteration, service evaluation and business development;

6. Fulfill legal obligations and protect legitimate rights and interests: comply with laws, cooperate with judicial and administrative authorities, respond to lawful official requests, execute service agreements, protect the legitimate interests of GLI, users and third parties, prevent operational risks and claim lawful rights.

1. Sharing with Affiliated Entities

To deliver standardized services, information may be shared with our wholly-owned subsidiaries and affiliates, who shall comply with the privacy protection rules under this Statement.

2. Sharing with Compliant Third Parties

Except with your explicit authorization, legal requirements from law enforcement authorities, or for dispute resolution and compliance matters, we share only necessary information with qualified service providers to support customer service and cooperation. All partners shall sign non-disclosure agreements and use the information solely for agreed service purposes without further disclosure or unauthorized use. All sharing activities follow the principles of legality, legitimacy, necessity and clarity. Only the minimum information required for service delivery is shared to control risks.